Privacy Policy
Effective Date: [1/02/2026]
Cash Queen Gameroom (“Cash Queen,” “we,” “us,” or “our”) operates the services offered through our website, including all subdomains, games, content, features, tools, services, and our associated social media pages (collectively, the “Platform”).
We are committed to protecting your privacy and safeguarding your Personal Information. This Privacy Policy explains what information we collect, how we use it, how it is shared, how it is protected, and the choices you have regarding your information. This policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), the Nevada Privacy of Information Collected on the Internet from Consumers Act, and the Virginia Consumer Data Protection Act.
This Privacy Policy should be read together with, and forms part of, the Cash Queen Gameroom Terms of Use. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms of Use.
For questions regarding this Privacy Policy, please contact us at support@cashqueengameroom.com.
1. Definition of Personal Information
“Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual.
2. Types of Personal Information We Collect
2.1 Information You Provide
We may collect:
Name, email address, phone number, mailing address
Date of birth or age verification information
Account registration details
Communications with customer support
Information submitted during promotions, surveys, or contests
2.2 Automatically Collected Information
When you access or use the Platform, we may automatically collect:
Device identifiers, IP address, browser type, operating system
Usage data such as pages viewed, time spent, and interactions
Approximate geolocation data derived from your device
2.3 Transaction-Related Information
If applicable, we may collect limited transaction details related to redemptions or account verification. We do not store full payment card numbers.
2.4 Anonymous and Aggregated Data
We may collect anonymized or aggregated data that does not identify you personally for analytics and performance improvements.
3. How We Collect Information
We collect Personal Information when you:
Register an account
Participate in games, promotions, or events
Contact customer support
Interact with our Platform or social media pages
Opt in to receive communications
We also collect information automatically through cookies, pixels, APIs, and similar technologies when you navigate the Platform.
4. Cookies, Pixels, and Tracking Technologies
We use cookies and similar technologies to:
Improve functionality and performance
Remember preferences
Analyze usage trends
Support security and fraud prevention
You may adjust your browser settings to block cookies; however, doing so may limit certain features of the Platform.
5. How We Use Personal Information
We use Personal Information to:
Operate and maintain the Platform
Provide customer support
Process account activity and redemptions
Communicate service-related messages
Conduct analytics and improve user experience
Comply with legal and regulatory obligations
Prevent fraud, abuse, or unauthorized activity
6. How We Share Personal Information
We may share Personal Information only as necessary:
With service providers that assist with hosting, analytics, customer support, fraud prevention, or technical services
With professional advisors such as legal or accounting professionals
To comply with legal obligations or lawful requests
In connection with a merger, sale, or business transfer
All third parties are required to protect your information and use it solely for the purposes authorized by us.
7. Data Retention
We retain Personal Information only for as long as reasonably necessary to:
Fulfill the purposes described in this Privacy Policy
Meet legal, accounting, or regulatory requirements
Resolve disputes or enforce agreements
When no longer required, information is securely deleted or de-identified.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect Personal Information. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
The Platform may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of third parties. We encourage you to review their privacy policies before providing information.
10. Behavioral and Interest-Based Advertising
We may work with third-party advertising partners to display relevant promotions. These partners may use cookies or similar technologies to collect information about your interactions. You may opt out of targeted advertising through your device or browser settings.
Opting out does not prevent all data collection for operational or security purposes.
11. Your Choices and Rights
11.1 Communication Preferences
You may opt out of promotional emails at any time by using the unsubscribe link or contacting us.
11.2 Access, Correction, and Deletion
You may request access to, correction of, or deletion of your Personal Information by contacting us at support@cashqueengameroom.com.
12. Children’s Privacy
The Platform is intended only for individuals who are 18 years of age or older (or the legal age in their jurisdiction). We do not knowingly collect Personal Information from minors. If we learn that a minor’s information has been collected, we will promptly delete it.
13. State-Specific Privacy Rights
Nevada Residents
Nevada residents may request to opt out of the sale of covered information by contacting us at support@cashqueengameroom.com.
California Residents
California residents have rights to request disclosure, deletion, correction, and limitation of use of Personal Information and to opt out of its sale, if applicable. Exercising these rights will not result in discrimination.
14. Messaging Terms
By providing your phone number and opting in, you consent to receive text messages from Cash Queen Gameroom related to customer service or account communications. Message frequency may vary. Message and data rates may apply. You may reply STOP to unsubscribe or HELP for assistance.
Mobile opt-in information is never shared with third parties.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on the Platform and become effective immediately. Continued use of the Platform constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or your Personal Information, contact us at: